How To Access Our Services

Our supportive and professional teams are here for you! In most cases, the first step is to book an appointment for an intake. Please see the below information and contact us when you're ready!

• Community-based counselling services are offered for people of all ages on Grand Cayman. The first step in accessing services is to complete an intake. During your intake appointment, we can get to know you, assess which of our services would best meet your needs, and then set up an appointment with a counsellor or therapist for individual services, or perhaps a group if that is the right fit. Individuals can self-refer or be referred by other professionals. Referral forms can be found and completed here. You may also call 949-8789 or email counselling.services@gov.ky to request an intake appointment.

• Residential services for individuals who struggle with substance use can be accessed by completing a phone screening to determine eligibility. This must be completed prior to coming to the facility, as we do not accept walk-in admissions. Call 947-9992 between the hours of 8am - 8pm when you are ready to access non-medical detox, which is where most people begin the treatment process. Completing the screening also allows us to let you know if we have beds available, and if there is any medical clearance you might require prior to coming in. If you do not have credit on your phone, please email us at caribbean.haven@gov.ky and we will be happy to call you to complete the eligibility screening. Click here to learn more about our non-medical detox offering.

• Parenting and family programmes are available by referral. Click here to complete the form, call us at 949-0006, or email frc@gov.ky to request an appointment. You may also click here to register for our workshops, or visit this site to learn about our other services.

• If you live on Cayman Brac, the first step to access services is to book an intake appointment. Please call 949-8789 or email counselling.services@gov.ky and let us know you would like to have an intake appointment at our Brac Haven office.